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Expert Advice: Do Not Give Customers The Opportunity To Say "No".

2014/10/31 14:16:00 9

CustomerMarketingExperience Skills

First, the appropriate opening speech will enable the customer to answer "yes".

In the process of conversation,

Salesman

To be good at asking questions, customers have to answer the question of "yes". After asking questions like this many times, customers can form a kind of "meteorite".

In this way, it will save you the final deal.

Without giving customers the opportunity to say "no", salesmen need to design a proper opening speech.

Salesperson's opening remarks are best designed before visiting customers, and conform to the general thinking mode.

What kind of opening remarks can be used by salespeople to make sure that customers can not find "no" answers?

When designing the introductory remarks, salesmen can ask questions that are close to the facts, so that customers have to answer "yes".

This is the best way to get in touch with customers, which is very good for sales success.

For example, you can talk with customers in the following way:

Salesperson: "Oh, excuse me, beautiful lady, do you live here?"

Customer: "yes!"

Salesperson: "Miss, I'd like to know something about the beauty of girls. Would you like to do that?"

Of course customers will nod.

Salesperson: "do you like beautiful, please?"

Customers will still nod.

Salesperson: "well, now I put a set of cosmetics here, you can use it free of charge. Do you want it?"

Customer: "yes!"

Salesperson: "Miss, can you promise me a request? That is to say, if your honored guest or your little sister comes, you should let them use it.

Do you agree? "

Customer: "of course!"

Salesperson: "if they like, can you help us tell the company's phone number?"

Customer: "yes!"

After that, the salesperson left his phone number and left.

A few days later, when the salesmen came back, the customer decided to buy the last cosmetics, and bought several more sets, apparently bought for her friends.

In this case, the salesperson simply did not say "no" to the customer, so the customer bought the product successfully.

How to change a salesperson and start by saying, "do you want to buy my product?" the result will not work.

It's like your first meeting with a young lady, very pleased. When you open your mouth, ask, "Miss, will you marry me?" so abrupt, even if she feels good about you, you will be surprised, when she will have to answer "no".

  

Two. Opening requirements

paction

When you meet a client, if you tell the customer what you want when you enter the door, you will not give the customer the opportunity to say "no" and pave the way for the completion of the paction.

This requires that once you hear the purchase signal, ask for the paction immediately.

There is an important principle in dealing with pactions: in your problem, you also need to eliminate the possibility of negative answers.

Eliminating the word "no" does not mean that you will get the word "yes" that has been coveted for a long time, but at least you will get a dialogue, which will eventually lead the answer to the "yes" dialogue.

You can formulate your facilitated problem by answering the main needs or desires of your customers.

For example, "Mr. Wan, do you prefer bright colored sweaters or dark ones?" or "do you write young officers to deliver goods before or after next month?" or "excuse me, how much do you pay for the 1 payment?"

Vote or credit card? "This example uses time, choice or preference to easily dismiss" no "in the answer.

The salesperson must bear in mind that the key to opening the paction is to be sincere and friendly.

Do not push or exert high pressure. If you stop talking after asking for help, the tension in the air will coagulate quickly.

  

Three, from customers interested

Topic of conversation

start with

We often find that many salesmen can hardly meet the opportunity to meet their customers. It is not easy to knock the door of their customers, but they do not know how to speak. Instead, they say, "are you interested in * * products? Do you buy * * products?" the answer is obviously very simple and cold "no".

If the salesperson is good at helping the customer interested in the topic, he can guide the customer to answer "yes", lure the enemy into depth, and make a conclusion.

When a client resonates with you, his "no" will be hard to tell.

Expert advice

The opportunity to say "no" to a customer is to make every effort to change his mind when the customer decides and decides to say "no" to your product.

Note that this is to tell you not to let your customers say "no", rather than to give your customers any chance to speak, otherwise they will attract customers' disgust, and customers will finally say "no" to you.

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