Footwear "Three Guarantees" Difficult To Pack Consumer Satisfaction

Ms. Li in Urumqi encountered a difficult task: she bought some women's sandals in a big brand shop in big Simon a few days ago. After wearing it for 4 days, there were several broken skin and sole degumming.

She went to the merchant to return the goods, and was told that, according to the "three package" rule of footwear made by the state, during the "three package" period, shoes that still had quality problems after two repairs could be returned.

This rule makes Miss Li very puzzled, clearly the quality of shoes why not return.

According to this regulation, after two times of repair, the quality problems of shoes will be more likely to exceed the "three package" period of footwear products. Besides, the quality of shoes that have been worn for a period of time must be sent to the quality supervision department for identification.

Reporters learned from Urumqi Consumers Association that footwear complaints have always been a hot topic of complaint, and there are a few consumers in the same situation.

The three provision of footwear thirteenth: Disputes over the quality of footwear need to be sent to the relevant quality inspection departments for testing or appraisal. The cost of testing or identification should be paid by the operator first, and the consumer will provide equal guarantee, which will ultimately be borne by the responsible party.

But in practice, these Regulations are difficult to implement.

The "Three Guarantees" Regulations for footwear commodities were implemented in 1998, and have gone through 10 years. Their operability and applicability are difficult to meet the consumers' rights to complain, and many complaints can not be solved.

There are also consumers who believe that the continuation of a "rule" which is not conducive to practical operation is not conducive to consumers' rights protection, but also to the fraudulent elements.

A "three package requirements for footwear" should be revised according to market demand so as to achieve perfection.