Tin City Daily Footwear And Other General Merchandise Complaints Rose By Nearly 7

On the day of December 5th, the reporter learned from the 12315 consumer complaints and reporting center of the Wuxi industrial and commercial bureau, that complaints of daily general merchandise rose sharply last month, rising from 93 in October to 93, with an increase of 69.1%.

Mr. Xie's woollen sweater, which had been reduced for the first time in 4 days after he bought it, had agreed to exchange one with him after he contacted the merchant. But when he went to the store to inform him, he changed his mind suddenly.

Later, he complained to the industry and Commerce Department before he got the exchanged sweater.

In contrast, Mr Qiu's road to safeguarding rights is much longer.

In October 30th, he bought a brand sweater for more than 400 yuan and wore it for more than a week.

Qiu believes that a good quality sweater should not be pilling, unless the businessman promises that the sweater will not play again in the future, or return it.

Such a request, businessmen naturally do not agree, the two sides have been stalemate until now.

Mr. Yang encountered the "big shoe storm" which made him laugh and cry.

A few days ago, he bought a pair of shoes of 38 yards for a daughter in a shoe and hat supermarket in the land area. Careless he did not check on the spot. After returning, he found that one shoe was 38 yards and the other shoe was only 35 yards.

Another supermarket theory, the other side said that this shoe manufacturer has not been produced, and there is no stock in the store.

After being coordinated by the industry and Commerce Department, the supermarket also compensated Mr. Yang's round-trip fare in addition to the refund.

In these 93 complaints of daily general merchandise, clothing and footwear merchandise complaints are particularly prominent. The main problems are: the quality of the product itself, such as blister, cracking, degumming, off-line, bottom breaking, fabric fading, shrinkage pilling, size discrepancy, etc. the three package commitment is not clear, and the operator does not honor the promise.

Analysis of the reasons for the sharp increase in complaints in daily use department, the head of the center said that after entering the winter, the sales volume of all kinds of winter clothing, especially cashmere sweaters and sweaters increased significantly. Some low price cashmere sweaters and sweaters were also mixed up in the busy season, and the quality of the products was not guaranteed.

He also reminded consumers that when buying cashmere and woolen clothes, we should see clearly whether they have any ingredient marks, because if detected, the cashmere and wool contents of clothes can not reach the quantity of labels and labels, and the identification of components can serve as consumers' rights protection basis.